If you want to upgrade/downgrade your hosting account to another Plan you can do this from within your 'client manager'. Please login to your account from link below
CLIENT MANAGER
Once you are logged into 'account manager' select 'My Hosting Packages', then on next page press 'View'.
You can select options from drop down menu, select 'CHANGE PACKAGE".
If you choose to downgrade your web hosting plan any remaining credit will be added to your account balance. This credit can be used against existing or future invoices. Please note that we do not convert credits into monetary refunds.
If you require Addons to your account like SSL Certs or Dedicated IP address then select 'PURCHASE ADDONS'
